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About Full Pull

Full Pull Wines, founded in 2009, offers the best boutique wines of the world to members of our mailing list, with special focus on our home, the Pacific Northwest. There’s a better way to buy wine—and we’re here to help. At Full Pull Wines, our model is simple:

  1. We email you about wines we love.
  2. You request the bottles that sound appealing.
  3. Your wine arrives at our warehouse and is ready for pickup or shipping.
It’s that easy. There’s no monthly fee. There’s no minimum purchase. All you need to do is read about different wines and order the ones that interest you.

Have more questions? Click here to see our FAQ.

Our Team

Hope Broucek

For Hope Broucek, Hospitality Associate, receiving that Full Pull email is a favorite moment in her morning routine. She is both an eager learner and an engaging educator in the tasting room today and throughout her diverse career. Hope can easily carry on a conversation about her work with early childhood education, the cool things her adult children are up to and her financial advising business - but we encourage you to ask about what treasure from her garden she is cooking today. It is sure to be perfectly prepared and served with something delicious she snagged at Full Pull.

Bonnie Donovan

Bonnie Donovan, Hospitality Associate, grew up in Ontario, Canada. She has a master's degree from the University of Liverpool and loves to travel and explore wine regions from Walla Walla to the Margret River and many points in between. Bonnie and her husband have been customers of Full Pull for many years and are avid wine collectors. She has completed WSET3 and currently working on DipWSET. Bonnie always loves to nerd out about wine and to help customers find the perfect bottle.

Karis Kontilis

Karis Kontilis, Tasting Room Lead, is the kind of person who watches all the special features on a DVD - the ‘behind the scenes’ and ‘how it's made’ is half the fun of a finished film, and she thinks that applies to wine, too. After half a decade in wine retail and wine education, she jumped at the chance to be part of a similar crew of wine lovers with a deep appreciation for good wine and stories at Full Pull. Her current favorite wines are jammy Petite Sirah and crisp Riesling, and she's always happy to discuss wine, movies, and swords.

Laura Lunde

Laura Lunde, Director of Member Services, has been selling high-end food & beverage, managing event services, and taking good care of customers for two decades. She has held senior hospitality and management roles in retail, in a convention center, for a respected non-profit and for a national restaurant franchise. Laura’s career has thrived on a genuine enjoyment of connecting people to something delicious, in the most kind and helpful way. Laura describes happiness as one meal – a big wedge of creamy quiche with a nicely-dressed crisp salad and a glass of champagne. If her husband and two kids are at the table too, it’s even better.

Pat Malloy

Pat Malloy, Senior Director of Operations, has been in the Seattle wine trade for twelve years and counting, after first surviving a stint in the local food industry. His expertise in driving business sales and development, building long-term relationships with happy customers, and cultivating an international presence in wine e-commerce, have brought enormous benefits to every organization he has touched. He looks forward to being a part of another growing business, building even more connections, and continuing to provide wine-lovers with the best boutique wines out there. Favorite pairing for Pat? A glass of wine and sleeping children. Pat and his wife Kelly live in West Seattle and have three kids.

Jefferson Opulencia

Jefferson Opulencia, Senior Operations Associate, is an 10-year veteran of the wine trade. After taking a break from the wine scene for 2 years, he has joined Full Pull and reunited with Pat, with whom he worked at a previous wine gig. Although not much of a drinker, he does love sweet wine.

Miriam Roskin

Miriam Roskin, Hospitality Associate, is a Seattle native and long-time Full Pull member. She joined the Full Pull team in 2023, following a career in housing policy and finance at the City of Seattle. Hosting dinner parties with good friends and the perfect bottle of wine (or two) is one of Miriam’s chief joys. Other chief joys include her beloved college-age son, travel both near and far, block printing, local history, and switching to beer for trivia night at a local taproom.

Stacey Taplin

Stacey Taplin, Hospitality Associate, joined the tasting room team in 2022, after being a long-time Full Pull list member and customer. Stacey grew up in the Pacific Northwest and attended the University of Washington for both undergraduate and masters. If you don't see her in the warehouse on Saturday, she's likely enjoying travel, film, wine or some combination of the three.

Paul Zitarelli

Paul Zitarelli, DipWSET, Owner and Editor-in-Chief, is a Harvard-trained applied-mathematician who gave all that up for a life in wine. In 2009, he graduated from the Foster School of Business at the University of Washington and converted the readership of his burgeoning wine blog into the initial list members for Full Pull® Wines. Zitarelli was the lead wine writer for Seattle Magazine from 2013 to 2019, and he is the author of 36 Bottles of Wine, published by Sasquatch Books. He is well along the path towards becoming a Master of Wine, having achieved the WSET Level 4 Diploma in 2015. He lives on a small island in the Puget Sound with his wife, two young children, and one skittish cat.

Press

36 Bottles of Wine

Book cover for 36 Bottles of Wine by Paul Zitarelli

Full Pull owner Paul Zitarelli's first book, "36 Bottles of Wine" was relased on September 18, 2018 and is now available anywhere books are sold.

Buy from Amazon.com
Buy from IndieBound
Buy from Barnes & Noble

Frequently Asked Questions

How does Full Pull choose which wines to offer?

Here at Full Pull, we like to say that we kiss frogs so you don’t have to. Our staff tastes countless wines throughout the year and we offer less than 10% of those wines to our members based on quality, price, and story, among other factors.

What kind of wines do you offer?

The types of wines we offer vary, but we tend to gravitate toward wines that are well priced, tell a story, and taste great. At the moment, about half of the wines we offer are from our home of the Pacific Northwest. You can see all of the wines we’ve previously offered at our offer archive.

How do I get my wines?

You can pick up your wines at our warehouse in Seattle during our open hours, Thursday - Saturday every week. Appointments are required and can be made by logging into your account at fullpullwines.com.

You can also have your wine shipped. Shipping happens during two temperature-safe windows per year, in the spring and fall. You must ship by the 12-bottle case, either a full case of one wine or a mixed case of many wines, and shipping is not included in the price of the wine.

What does FPP mean?

FPP stands for Full Pull Pricing. Part of our job is finding the best pricing we can on the wines we offer. As a Full Pull member, you get access to that pricing. We always include the release price of a wine for comparison.

How do you allocate high-demand/low-supply wines?

We favor breadth over depth, so that everyone gets one bottle before anyone gets two. And our formula for prioritizing allocations includes overall orders, frequency of orders, recency of orders, and list tenure, among other factors.

Is my wine ready for pickup?

To see the status of your wine, please log into your Full Pull account and click the Order History tab. Any order where the status is “Confirmed” means the wine is in the warehouse and ready for pickup during our open hours.

Some of my wine is Confirmed and some is Pending. Why?

With most of our offers, we don't order wine until our list members place orders, and we don't confirm the wine until it arrives in the warehouse. The wines we offer come from many different sources, which means it can take varying amounts of time to arrive. We like to indicate at the bottom of our email offers how long we expect a wine to take to arrive, but it's usually 1-2 weeks.

How long do I have to pick up my wine?

Please pick up your purchased wines as often as you are able with a minimum suggested visit of twice a year. Our retail warehouse is not meant for long-term wine storage. After one year without a pick up, we will send you an email asking you to visit. After 15 months, we will reclaim the wine and issue a refund if you request it. Your refund will be reduced by 30% for excess storage fees. Refunds will not be issued if the request is received a year or more following reclamation.


Easy Storage Solution
If you need access to longer-term storage, we encourage you to contact one of our wine storage partners. These businesses will pick up your bottles from Full Pull and store them safely for you. Please contact them directly for arrangements and then let us know so we can have your bottles ready for their visit.
Phenol 55 (Seattle)
The Drayman House (Walla Walla)
Nexus Wine Storage (Northern Washington/British Columbia)

How can I reorder a wine I like?

If you log into your account, you can find a list of wines you have purchased in your Order History tab. You can reorder any wine by clicking the link on the right hand side, under the Reorder column.

Fulfilling reorder requests is not always possible. Sometimes, the wine we offer is limited or allocated, and we always recommend ordering accordingly.

Can I place my order over the phone or through email?

The easiest and fastest way to order wine is through our offers. Simply click the link in the email you’re sent and request the number of bottles you would like. If you need any help submitting an order through our website, please e-mail info@fullpullwines.com for help.

Do you have a phone number I can call?

We pride ourselves in quick responses via e-mail and have no phone number or answering machine available. If you need to talk to a live person please e-mail info@fullpullwines.com and we will get back to you as soon as possible - definitely within 24 hours.

When do you ship wine?

We ship during two temperature-appropriate windows each year, once in Spring (typically March-May) and again in Autumn (typically October-December). If you would like to request a shipment during a different time of year, please email info@fullpullwines.com for consideration.

How much does shipping cost?

Exact charges will depend on the shipping region but the range per 12-bottle case is generally from $40 (PacNW) to $70 (some parts of the east coast).

Why hasn’t my wine shipped yet?

Three conditions must be met in order to trigger Full Pull’s automatic shipping.

1. The temperature must be appropriate for shipping to your state. Your account will reflect that your shipping season is either OPEN or CLOSED.

2. You must have an increment of 12, 24, 36+ confirmed bottles on your account.

3. You do not have a vacation hold on your account informing us of your NO SHIP dates.

During our open shipping windows, we only ship wine in 12-bottle cases and we do not split orders. This means that if you have 11 bottles, we will not ship your wine until you have a full case. Please consider visiting the Retail Rack tab in your account or consider making an additional purchase from an email offer to generate your next shipment.

What if I get a corked bottle?

Corked bottles are an unfortunate aspect of buying and selling wine. We always refund you 100% for a corked bottle; just email info@fullpullwines.com.

What’s your return policy?

We pride ourselves on the wines we offer and want you to be happy with every bottle you purchase from us. We handle all return requests on a case-by-case basis, but in general, we will replace or refund any flawed bottle within the first six months from the day you pick it up or receive it through shipping.

What is Block Wines?

Block Wines is the house winery within Full Pull. We work with winemaker Morgan Lee to create terroir-specific bottlings from some our favorite vineyards in Washington. You can read more about it here.

What is Full Pull & Friends?

Full Pull & Friends is the negociant arm of Full Pull Wines. Working with our long time winery partners, we select juice in barrel or bottle that represents exceptional opportunities for our list members.

Can I purchase La Rata?

La Rata is offered annually exclusively to Full Pull list members. The e-mail offer is sent in the fall and you must already be a Full Pull list member to purchase. This wine is allocated every vintage and is only available during the fall release.